Privacy Policy
Privacy Policy
Ideal e Designs ("Ideal e Designs", "we", "us", or "our") respects your privacy and is committed to protecting the information processed through the Ideal Office Tool · Lead Generation Chrome extension ("Extension").
This Privacy Policy explains what information the Extension may access or process, why that information is used, how it may be stored or shared, and the choices available to users.
By installing or using the Extension, you acknowledge the practices described in this Privacy Policy.
1. Information We Process
Depending on the features you use, the Extension may process the following categories of information.
1.1 Account Information
The Extension may process information associated with your Ideal e Designs account, including:
- Name
- Email address
- User or account identifier
- Organisation information
- Authentication and session information
- Extension preferences and settings
This information is used to authenticate users and provide the Extension's authorised functionality.
1.2 Lead and Prospect Information
When you use the Extension's lead-generation and prospecting features, the Extension may process information displayed on webpages or provided by you, including:
- Name
- Job title
- Company name
- Company information
- Professional profile information
- Contact information
- Publicly available professional information
- CRM identifiers
- Lead status
- Campaign information
- Notes and other information entered by the user
This information is used to support lead management, prospecting, CRM workflows, and business outreach.
1.3 Webpage Content
The Extension may access relevant webpage content when required to provide features explicitly requested by the user.
Depending on the feature being used, this may include:
- Text displayed on the current webpage
- Professional profile information
- Company information
- Content selected or provided by the user
- Information required to generate an email, message, offer, or other business content
The Extension uses webpage information to provide the requested functionality and does not intentionally collect unrelated webpage information for purposes unrelated to the Extension.
1.4 Email and Message Information
When users use the Extension to compose or send business communications, the Extension may process:
- Recipient information
- Email addresses
- Email subject lines
- Email body content
- Message content
- User-provided instructions
- Generated email or message content
This information is processed to provide email, messaging, outreach, and CRM functionality requested by the user.
1.5 AI-Assisted Content
The Extension provides AI-assisted functionality for tasks such as generating:
- Emails
- Messages
- Offers
- Sales content
- Personalised outreach content
When an AI feature is explicitly used, relevant information may be transmitted to the AI service required to generate the requested content.
This information may include prospect information, company information, relevant webpage content, user instructions, and other information necessary to perform the requested operation.
1.6 Information Stored by the Extension
The Extension may use Chrome's extension storage facilities to store operational information and user preferences.
This may include:
- Username
- User preferences
- Feature settings
- Work-list settings
- Authentication/session information
- Other configuration required for the Extension to operate
2. How We Use Information
Information processed by the Extension may be used to:
- Authenticate users
- Provide the Extension's functionality
- Provide CRM and lead-management functionality
- Display and manage sales activities
- Support prospecting and lead generation
- Generate personalised emails, messages, and offers
- Support user-initiated outreach
- Provide AI-assisted features
- Maintain user preferences and settings
- Provide calling or communication functionality where enabled
- Maintain and improve the security and reliability of our services
- Prevent abuse, fraud, or unauthorised access
- Comply with applicable legal obligations
We do not use information collected through the Extension for purposes unrelated to providing or securing the requested functionality.
3. Data Sharing
We do not sell or rent personal information processed through the Extension.
Information may be shared with authorised service providers when necessary to provide functionality requested by the user.
Depending on the features used, these service providers may include:
- Our backend and CRM infrastructure
- AI service providers
- Email or messaging providers
- Telecommunications providers
- Other infrastructure or service providers required to operate the Extension
Only information reasonably necessary to provide the relevant service is transmitted to these providers.
We may also disclose information where required by applicable law, legal process, court order, or governmental request, or where necessary to protect our users, services, rights, or property.
4. AI and Third-Party Services
Some Extension features may use third-party services to provide AI, communication, authentication, hosting, or other functionality.
When you explicitly use a feature that depends on a third-party service, relevant information may be transmitted to that service.
Third-party providers process information according to their own applicable terms and privacy policies.
Where the Extension uses a specific third-party provider, users should also review that provider's privacy policy.
5. Data Storage
Information may be stored:
- Locally in Chrome using Extension storage; and/or
- On servers operated by Ideal e Designs or its authorised service providers.
Local Extension data may remain available until the user changes the relevant setting, clears the Extension's stored data, signs out where supported, or uninstalls the Extension.
Uninstalling the Extension does not necessarily delete information that has already been transmitted to or stored on our servers or third-party services.
6. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining security, resolving disputes, and complying with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
When information is no longer required, we may delete or anonymise it, subject to applicable legal, security, and operational requirements.
7. Data Deletion
Users may request deletion of personal information processed by Ideal e Designs by contacting us at:
info@idealedesigns.com
When we receive a valid deletion request, we will review the request and delete applicable information where required or permitted by law.
Certain information may need to be retained where necessary for:
- Legal compliance
- Security
- Fraud prevention
- Resolving disputes
- Enforcing agreements
- Legitimate business recordkeeping
Users should note that deleting or uninstalling the Extension may remove locally stored Extension data but does not automatically delete information previously stored on our servers or by third-party service providers.
8. Data Security
We use reasonable technical and organisational measures designed to protect information against unauthorised access, disclosure, alteration, loss, or destruction.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information.
Users are responsible for maintaining the security of their devices, Chrome profile, and account credentials.
9. Website and Browser Access
The Extension may interact with webpages when required to provide its functionality.
For example, content-script functionality may be used to:
- Identify relevant lead or prospect information
- Assist with CRM workflows
- Generate personalised outreach
- Assist with email or message composition
- Provide user-requested actions on supported webpages
The Extension does not intentionally collect unrelated webpage information merely because the Extension is installed.
10. Chrome Permissions
The Extension may request Chrome permissions necessary for its functionality.
These permissions may allow the Extension to:
- Store Extension settings and operational information
- Provide its side panel
- Access browser tabs where required by an Extension feature
- Interact with supported webpages
- Communicate with authorised services
Permissions are used to provide the Extension's intended functionality and are not intended to provide unrelated access to user information.
11. Cookies and Tracking Technologies
The Extension itself does not use cookies for advertising or cross-site behavioural tracking.
Websites and third-party services accessed through the Extension may use their own cookies or tracking technologies. Those technologies are controlled by the respective websites or service providers and are governed by their own privacy policies.
12. Children's Privacy
The Extension is intended for professional and business use and is not directed toward children.
We do not knowingly collect personal information from children through the Extension.
If you believe that a child has provided personal information to us, please contact us at info@idealedesigns.com.
13. International Data Processing
Information may be processed or stored in countries other than the country in which you are located, depending on the location of our infrastructure and third-party service providers.
Where required by applicable law, we take appropriate measures to protect information transferred across jurisdictions.
14. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Object to or restrict certain processing
- Request a copy of certain information
- Withdraw consent where processing is based on consent
To exercise applicable rights, contact us at:
info@idealedesigns.com
We may need to verify your identity before processing certain requests.
15. Third-Party Websites and Services
The Extension may provide links or shortcuts to third-party websites and services, including productivity, communication, CRM, and AI services.
We are not responsible for the privacy practices, security, or content of third-party websites or services.
Your use of those services is governed by their respective terms and privacy policies.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- The Extension
- Our services
- Third-party integrations
- Data-processing practices
- Applicable legal requirements
When we make material changes, we will update the Last Updated date shown at the beginning of this Privacy Policy.
17. Contact Us
If you have questions about this Privacy Policy, our data practices, or a request concerning your personal information, please contact:
Ideal e Designs
Email: info@idealedesigns.com
Website: idealedesigns.com
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