Service Overview
We keep your product running smoothly with proactive maintenance, security hardening, and responsive support. Our team handles updates, monitoring, and incidents so you can focus on product and growth.
From dependency updates and security patches to 24/7 monitoring and incident response, we provide the reliability and peace of mind that production systems require.
We work as an extension of your team—whether you need ongoing retainer support or ad-hoc maintenance and security reviews.
Problems This Service Solves
Downtime and incidents
We monitor, respond, and help prevent recurrence.
Security vulnerabilities
We patch and harden and advise on best practices.
Technical debt and upgrades
We plan and execute upgrades and refactors.
Detailed Features and Capabilities
Ongoing maintenance
Updates, refactors, and dependency management.
Security patches and hardening
Vulnerability management and security improvements.
24/7 monitoring and response
Monitoring, alerting, and incident response.
Bug fixes and optimization
Fixes and performance improvements.
Step-by-Step Process
- 1
Assessment
Review stack, risks, and current support.
- 2
Plan
Maintenance, security, and support plan.
- 3
Execute
Ongoing work and incident response.
- 4
Review
Regular reviews and improvement recommendations.
Tools, Technologies, and Methodologies Used
Monitoring
- APM
- Logging
- Uptime
- Alerting
Security
- Scanning
- Patch management
- Secrets management
Benefits for Businesses
- ✓Less downtime
- ✓Improved security
- ✓Faster incident resolution
- ✓Controlled technical debt
Use Cases and Industry Applications
SaaS
Ongoing maintenance and security for live products.
Enterprises
Dedicated support and compliance-oriented maintenance.
Startups
Cost-effective support so founders focus on product.
Case Study
24/7 support and security for fintech
Challenge
Client needed reliable support and strict security for a payments product.
Solution
We provided monitoring, incident response, and a structured security and patch process.
Outcome
Uptime improved; security posture and audit readiness strengthened.
Pricing Models (General Ranges or Plans)
Maintenance retainer
Contact
Scheduled maintenance and updates.
Support and monitoring
Contact
Monitoring and incident response.
Security review
Contact
One-off or periodic security assessment.
Frequently Asked Questions
Why Choose Us
- ✓Proactive maintenance and security
- ✓Clear SLAs and communication
- ✓Experience with production systems
- ✓Scalable support options
Secure and maintain your product
Tell us about your stack and we’ll propose a support and maintenance plan.
